Email bilgisianlam@gmail.com. Please include your iPhone or iPad model, iOS version and a short description of what happened.
How do I get my cat's data on a new iPhone or iPad?
Sign in to the same Apple Account with iCloud turned on, install CatTend and choose "I already have an account". Your cats, routines, moments and health records sync from your private iCloud. The first sync can take a minute.
My data isn't syncing between devices.
Check that both devices use the same Apple Account, that iCloud is on (iOS Settings › Apple Account › iCloud) and that iCloud storage isn't full. Settings in CatTend shows the current iCloud sync status.
Reminders don't arrive.
Allow notifications for CatTend in iOS Settings › Notifications, and turn on Daily reminders in CatTend › Settings. Focus modes can hold notifications back.
How do I change a task or its time?
Open the Routine tab and tap the edit button, or tap a task to change its frequency, time or details.
How do I log weight, vaccines or vet visits?
Open the Health tab and tap the add button. Logging a weigh-in, deworming or flea treatment also marks the matching routine task as done.
How do I restore my subscription?
Tap Restore Purchases on the subscription screen or in CatTend › Settings while signed in with the Apple Account that purchased it.
How do I cancel?
In CatTend › Settings › Manage subscription, or in Apple Account subscriptions. Cancel at least 24 hours before the trial or period ends to avoid the next charge.
How do I delete my data?
CatTend › Settings › Erase all data deletes everything from the device and your private iCloud. See the Privacy Policy for details.